Contact Under Ellum
Choose the Under Ellum role address that best matches your question.
Developer-app and connected-account support
Under Ellum is planning official social-platform authorization and publishing-assistance integrations. If those features are introduced, support@underellum.com will handle questions about connection attempts, displayed permissions, intended destination accounts, authorization errors, disconnection, and publication-status issues.
For deletion of a connected account or associated data, use privacy@underellum.com and follow the Connected Account and Data Deletion Instructions.
What to include in a support request
Helpful details may include:
- your name, business, and a reply address;
- the service, project, or page involved;
- the social platform and account or Page name, if applicable;
- a plain-language description of what you expected and what occurred;
- the approximate date and time of the issue; and
- an error message or non-sensitive screenshot, if useful.
Please avoid sending unnecessary personal, client, property, medical, financial, or account-security information.
Protect your account
If social connections are introduced, authorization should occur on the relevant platform’s own sign-in and permission screen. If you receive a suspicious request claiming to be from Under Ellum, do not provide credentials; forward the details to support@underellum.com.
Policies and account controls
- Privacy Policy — how Under Ellum handles website, client, and connected-account information.
- Terms of Service — baseline rules for content-production and publishing assistance.
- Connected Account and Data Deletion Instructions — how to revoke access and request deletion.